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Frequently asked questions

How do I track my order?
Once you have placed and paid for your order, you can track your order by logging into the secure area to find out the status of your order. Click here to login

How do I buy on your website?
All you have to do is sign up and then you can start shopping. Sign up here

What type of payment do you accept?
We prefer PayPal for all transactions.

Australian Customers Only: Please contact us if you would like to pay via Bank Deposit (NAB), Australia Post Money Order or Personal Bank Cheque.

Which countries do you ship to?
We ship to Australia and a few countries around the world. See our shipping destinations.

Do you ship all items to all countries?
We do not ship DVDs and games anywhere outside Australia and New Zealand due to region restrictions. We ship all other items all over the world.

How do I return an item?
Please see our returns policy.

How do I find out about promotional deals on your website?
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